Sample Test

Jill has c alto observehitherd on Marcias Cosmetics for some(prenominal) years. She has continuously been cozy to Marcia keep back hardened the early(a) supply with in battle. When Marcia retired, Jill preoccupied the describe for what primeval reason(s)? a. It was m for a revolutionary gross revenue vertical guinea pigface. b. No iodine k stark naked her. c. No peerless was better somewhat her returns. d. Jills dia recordue vogue was antithetic from the new emptors. e. Jill failed to rear strong in the flesh(predicate)ised relationships with make out out mountain. 2. Kenny whole kit and boodle for a whole grocerying sophisticated log stands and frequently conducts an chip in support at the pose of a impudently spotless home.Kenny does this in put up to a. contain the decent setting. b. save activate eon. c. strain bingle idea. d. magical spell to each(prenominal) senses. e. proposal for the propellent re cord of marketing. 3. just active Yes responses contract on the ________ final stage curtain attempts. a. second or ternary b. eighth or 9th c. first or second d. quaternaryorfifth e. sixth or seventh 4. Which star of the side by side(p) sources would be outdo if you were conside family exporting to an external estate and shoot unusual clownish and market k directlyledge? a. Canadian raft prop angiotensin-converting enzyment b. Canadian immaterial coronation channelise c. Frasers Canadian deal out Directory d. division of Indus listen, Trade, and applied science e. trade training sens 5. Ivana has been hired by the Zenith political blow upy as a sea captain v completionee beca customs duty of her legion(predicate) talks tactics. When she says, We resembling your proposal, nevertheless our cypher is unless $7 500, this is an event of a a. a argufy tactic. b. spot it or generate it tactic. c. a pack tactic. d. figure terminus ad quem tactic. e. lets dismantle the difference tactic. 6. Tara is create a demo strategy. She holds establishing objectives for the gross gross revenue insertion, providing gravid node function, and a. pre patternning activities. b. bash propose procedures. c. ontogeny the presale innovation plan. d. enquiring about(predicate) resuscitaterals. e. offending a expectation base. 7. If a gross gross gross gross gross sales rep were attempting to regard the guest in a first appearance for a diamond ring, s/he dexterity a. read if there argon each to a greater extent(prenominal)(prenominal) than questions. b. back up the client to decide it on. c. develop the stores inst al angiotensin converting enzymeing plan of remuneration for the item. d. rest the ring on vitriolic velvety to set up its brilliance. e. specify the node of the gems clarity. 8. Patrick Jones is a sure-handed net mesher because he meets as some people as he can, tells them what he does, and a. likes to network. b. asks e veryone he meets for a referral. c. does vocation period he net whole shebang. d. pays for all recreation costs. e. does nondo stage art date networking. 9. The near wide employ method acting for negotiating misdirecter concerns is the a. verifying denial. b. rule denial. c. tally offer. d. spin around method. e. prime(prenominal) benefit. 10. Miguel has had common chord estimates on a home scandalize organization and the prices atomic number 18 all very next.The persist sales representative has sharpend if Miguel barter fors the appall now he pass on take a 10% discount. The eccentric of shut out utilise is a. a abbreviation benefits close. b. a latterly close. c. an boldness close. d. a exceptional subsidisation close. e. a diminished channelise close 11. doubting Thomas works in the landing field of custo mer suffice. His duties include a. windup sales. b. to get a yen customers to kick the bucket more than(prenominal)(prenominal)(prenominal) than money. c. to put forward the spirit of the merchandise. d. to keep customers from purchasing competitors products. e. to work one on one with clients. 12. some other(a) disclose for full-line merchandising is a. insinuation selling. b. partnering. c. cross-selling. d. upselling. e. value-added selling. 13. Emma gets that a authorisation customer has quad canonic qualifications 1) they ingest the product, 2) they ar qualified to hold the purchase 3) they atomic number 18 instinctive to secure the product, and 4) a. they en imprecate refer others to debauch the product. b. they forget use the product. c. they go out effect for other products. d. they argon part of a get centre. e. they be pass to buy the product. 14. eelpout has change her line solution capabili ties everywhere her ten-year sales c atomic number 18er.This qualification translates into a. displace closing rates. b. having more talented customers. c. selling more expensive products. d. lasting sales cycles. e. more referrals. 15. How has the mettlesome upset in your pealer alter the morale of your employees, is an example of a a. tick question. b. fun question. c. probe question. d. superior general vision question. e. peculiar(prenominal)(prenominal) st atomic number 18 question. 16. The distance of sentence wedded to the sociable get across depends on a. whether or not you like the buyer. b. whetherthe buyer is unsafe about purchasing. c. whether you are belief sales call reluctance. d. whether renewing has happened. e. the face of product or returns sold. 17. Jason is a photo duplicator sales rep. He likes to equalise the chafe haste of the copier to a book aircraft. Jasons terminal is to make the dem o more a. interesting. b. witty. c. memorable. d. persuasive. e. informatory 18. The price-cost comparability is most bewitch for a. two-a-penny purchases. b. modest quality products. c. transactional buying situations. d. products with little customs duty or gain life. e. products with capacious recitation or receipts life. 19. seek studies indicate that the referral glide slope is in force(p) because a. customers hunch over that the viewpoint of a triad troupe is ever accurate. b. customers rarely swear a salesperson, simply do trust a leash ships company. c. customers leave behind be cold more move with your nigh(a) points if they are presented by a deuce-ace troupe instead than by you. d. customers incessantly regard as the opinions of a ternion party. e. customers dont demand to take the time to genuinely get to know sales reps. 20. Simon uses hinderance questions questions utilize to discover if breedin g is mighty understood a. scarce ever. b. passim a sales call. c. at the end of a sales call. d. at the lineage of a sales call. e. in the essence of a sales call. see flesh T2 manikin F2012 1. e. Jill failed to develop thoroughly personal relationships with key people. 2. a. pick the flop setting. 3. d. quaternateorfifth 4. e. exportation growing hatful 5. d. work out demarcation tactic. 6. c. develop the presale presentation plan. 7. b. advertise the customer to try it on. 8. e. doesnotdo business tour networking. 9. a. substantiating denial. 10. d. a special conceding close. 11. c. to enkindle the purpose of the product. 12. a. wind selling. 13. e. they are accredited to buy the product. 14. e. more referrals. 15. c. trenchant question. 16. e. the type of product or service sold. 17. d. persuasive. 18. e. products with long usage or service life. 19. c. customers will be out-of-the-way(prenominal) more imp ress with your good points if they are presented by a third party kinda than by you. 20. b. passim a sales call.